We were NOT told on how to do proper steps on returning U-Haul. Was told NEXT time to do such and such, very hard to understand… language barrier. Lock boxes were not working properly or wrong combination… need to school people better on this
JODI P
Rochester Food and Beverage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterford, WI 53185
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Went to pick up truck at 6a.m. I had 6 moving people waiting. Did everything online. Went to get keys out of lock box and keys weren't there. I had to wait till nine. The owner told me it wasn't his fault. No accountability.
Lee RMobile pick up was absolute garbage, truck wasn't ready at prior location and had to change locations and then the stupid app tried sayin I drove 279 miles when I only did 100. Absolutely trash service you guys should be ashamed. Will absolutely never ever ever do mobile pick up again and preferably never even use uhaul again id rather make 1200 trips in my personal vehicle. Strong 0/10 will never recommend
Troy WMuch better than last rental. Fast.
Martin LDisappointed that I ordered an Appliance Dolly and a dozen clothes and they said they don’t rent that stuff anymore….so I had to go rent a Dolly at Menards but when I returned my truck in Neenah WI they had all the supplies…Dollie’s, boxes, clothes.
SUZANNE K