They were late with our truck and the truck was dirty, when I asked about the $50 guarantee they were supposed to give us for not having the truck ready they said they weren’t in charge of that and didn’t help us with a number to call. Not happy at all!
Ciji B
Downtown BP Waukesha
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waukesha, WI 53186
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkI have been charged twice for this transaction. Please clear this up.
Daniel KThey lie to your face to force you to take the optional insurance as a must and then they don’t check out the same day instead 24 h after send you a receipt where you see a mysterious 4 extra miles have been charged. I think they can do better professionally.
Ananta JJust kind of sketchy
Addison FRyia was extremely helpful and patient. One thing that would help is that online U-haul describes a need for multiple forms of identification. However, when applying in person only as Real ID was needed. It would be helpful if the identity requirements were more clear.
Louis l