We arrived to pick up our reserved uhaul and the system was down. The owner was excellent at trying to get the system to work and through her persistence and our patience we finally got the UHaul system to work. This location does not offer Hendricks or anything else for rent so Uhaul false advertises that ALL locations have these things. This was a very inconvenient and stressful situation ( no fault of the owner at Cane Creek) just the Uhal system and false advertising! Then I dropped off the truck at Shepherd Mini Storage put the keys in the drop box and get a surprise debit to my account for an additional $22 for gas and we brought that truck back with same amount of gas it had in it when we picked it up.
Jimmy L
Cane Creek
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waxhaw, NC 28173
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Customer Reviews
- 4.5 Average Customer Rating
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The only issue we had was that the original truck we chose didn’t have bench seating and no middle seat that folded down and we needed to sit three. We were able to speak with them and get into a bit larger of a truck that did have bench seating but it did unfortunately cost a little extra because the truck was longer. This is my go to location and I will be renting again in just a few weeks to move stuff back to storage after the holidays. The staff is amazing and accommodating. They meet me there when they’re “off” work to make sure I can get the truck when I need it.
Sean TBest U-Haul rental experience I’ve ever had. Promptly checked me out and turn-in was a breeze.
JAMES AGive away a truck dat works.. It took alil min for us too get on the road.. The truck wouldn’t start.. And the big bitch was a lil disrespectful.. The one that was doing the setup for the truck was nice and helpful.. So we had to do with this ugly BIG bitch
Lexie mFriendly and helpful staff, easy access to all of the equipment and an easy to use app. This was my second rental from this location and they will continue to be my go-to for U-Haul rentals. Thanks!
ANDREW G