Charged me for moving pads upon checkin, but turns out they didn’t have any and were unable to credit me back the monies. Part of the issue is that U-Haul has a terrible system or no system for managing inventories of add on items. I called customer service who said they would make the request to credit but still haven’t seen it 2 days later. Will have to call back. Thank goodness I asked the location to make a signed note on my contract re the pads.
DANIEL C
Stack And Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wesley Chapel, FL 33544
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The lady was very nice , and was little disappointed about the cleaning inside but I told her I received the truck in this condition. I have the pictures Both seat was dirty driver and passenger Rugs with sand , hair cups Disgusting
VIVIANA KAfter hour return process needs an improvement on the app.
PEDRO LThey need more help
HECTOR BIt was a self service drop off after hours. Very happy with process
Joe C