Quick easy rental and return.
DEREK H
Stack And Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wesley Chapel, FL 33545
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The trailer suspension is beat up. Weird noise
Mohammed CThey were great!
Joshua FThe male employee was not customer service oriented. I asked about a Van being available, and pointed to the truck located on the side of the window, and asked for the smaller one. I was told that there wasn’t one available. I asked if I could reserve one on the next available date. I was told that I needed to call U-Haul to do a reservation. I left and made a phone call to the same U-Haul and was able to come back and pickup the truck. When I went back into the office I spoke to the lady that took my reservation and advised her that the male individual was not very helpful and in fact interrupted the conversation that I was having with the lady representative assisting me when I came in on the prior Saturday. She was giving me instructions and he interrupted and said just call U-Haul to make the reservation. The lady servicing me yesterday advised that she heard the entire conversation that I was having with the male employee and advised that she heard me asking for a van so his response was proper. However, she did not witness me pointing to the truck that was parked right outside of the window. I said van instead of truck but I was pointing to the truck so he knew what I meant when I said van. I’m also complaining about the $9.00 charge added for gas. I only drove the truck for 12 miles so I put in 2 gallons of gas at the gas station about 100 yards away. The 2 gallons of gas was more than enough to cover the 12 miles that I drove. The needle on the gas indicator was above the last line on the screen. The picture taken by the individual was not accurate because it was way less than the last line of the gas indicator screen. Tell me how could I have used 4 gallons of gas to drive just 12 miles! I put in 2 gallons of gas and your receipt shows 2 additional gallons of gas being charged. The individual heard me complaining about the service that he provided me so he maybe just trying to get even with me. Your website also advises that the truck that I rented usually uses 1 gallon of gas per 12 miles. I put in 2 gallons of gas just to be safe. I am going back to the U-Haul office to get this corrected. If I am not successful I will have this issue investigated.
MELVIN SMarie called to let me know I left something in the truck and pricing on what I owed for gas since the money I put into the gas didn't quite fill it up. No price gauging with that either. Thanks!
MONICA M