Only complaint I have is that the Air Conditioning doesn’t work. Nothing was blowing out of the vents.
Ben B
West Greenwich Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Greenwich, RI 02817
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Customer Reviews
- 4.5 Average Customer Rating
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This place is a grocery store also and it is in a small town and the people were extremely friendly and helpful.
JAMES RNot a lot of room at this location. And tucking the trailer in behind another U-Haul truck was a little dicey as it required pulling out on the highway a couple times with the front of my car in order to line things up. No signage to indicate where to leave the equipment nor any lines on the blacktop. Not well lit either which made it a little difficult to take the return photos. Needed a second person to hold a flashlight in order to provide sufficient illumination as we returned after dark. The trailer ended up on a slight slope so chocking the wheels was a necessity But overall, we got through it and were able to get back on our way in about twenty minutes. One thing to note with this 6x12 trailer: it is HEAVY, and lifting it off of the ball is not exactly easy. I had a long 2x4 with me that I was able to use as a lever to lift it off. This trailer should really have a jack on the tongue to get it on and off the hitch. The whole self return process is convenient, but it does seem a little weird leaving a $10,000 trailer in a dark, unattended driveway, with no "hand-off" to a real person. I guess the photos that you take are your proof that you returned it.
JAMES HThe two girls there were very helpful
David FThere should be an info sheet to read ahead of rental explaining fees and expectations. It was very confusing.
Sheila R