The drop-off is inside of a liquor store, the employee generally directed me where to drop off the trailer and said they would check it in and I would receive an email when it was completed. The check in wasn't completed until late evening the following day, giving me concern that I would be charged for extra time. Luckily I wasn't but I'm not sure if that was because I had to call U-haul directly or not. The store was unresponsive to phone calls and all calls were forwarded to the U-haul call center.
BRYAN D
America Famous Storage & Dixie Lock Up
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in White Lake, MI 48386
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Customer Reviews
- 4.0 Average Customer Rating
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The directions said it was a convenience mart, wrong, it’s a liquor store. I’m not sure that fits your rental site standards but it doesn’t fit mine. I was made to wait at a counter while the lone clerk waited on liquor buyers. Also, he could not leave his post for obvious reasons so I was on my own to hook up the trailer and test lights etc. Absolutely no loading guidance whatsoever and he even made me walk back outside in the rain/ snow to verify the item number on the trailer he told me to hook up to. Is this how U-Haul does business? Wow! Then to add the last insult the tires were low on air.
RANDAL LThis location is terrific
HENRY JVery curtious and helpful thanks
DOMINGO AVery friendly and helpful. Also love, love, love the new lock system for the hitch. So easy.
William S