After I had made arranges with moving help and family I arrived to discover that the trailer that I had reserved was NOT THERE! No one bothered to contact me to inform me that I would have to make other arrangements. Being under a time crunch, I has to settle on a much smaller unit...which meant more trips, and realizing that some things would not fit. There was No electrical connector on the unit...no body checked to see if iwas connected right....it was one thing after another. SOMETHING NEEDS TO IMPROVE!
arvid l
Complete Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in White Plains, MD 20695
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I would not recommend this location to anyone because the person working told me that they do not unhook the trailers for the customers at this location. I have never been to a Uhaul location that did not suggest, offer or provide the customer service of unhooking a trailer when it was returned. I really thought they were being lazy and not doing their job! I would really like to hear from someone @ Uhaul to see if this is their policy or did the person at this location lie to me.
Jonathan AThe sun visor on the driver side kept fallen down and blocking my view when driving… when I stopped for gas the truck would not start the technician replaced the battery after a 3 hour wait
WAYNE DEverything went very well except the location where I picked up the truck did not have a hand truck available. They gave me a furniture dolly instead but otherwise everything went perfect.
Jonathan GAll staff members were helpful and friendly. Would recommend this facility for service.
GRACE C