There was no furniture pads in the vehicle. I tried for over an hour to pick up the truck through the self check out, the workers were no help at all. Not only was i unable to accurately press the NO button for the furniture pads being there, i took maybe 14 pictures before i was able to even process one, i thought uhaul was going to make my life easier and it just made everything more difficult, we had to tape cardboard on our new furniture to prevent it from damaging while driving.
ashley a
White Plains Mart Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in White Plains, NY 10606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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super smooth and quick process.. very friendly attendant.. def. recommend
JOSE AThe location wasn't the issue. It was a gas station and there was no-one there from UHaul to answer questions. I reached out to the contact for the location who never responded. The location was advertised as counter pick up, which it was not. Took me 50 minutes to go thru the process of checking out the car. Had to call customer service several times as the app was not working properly. It was a super painful experience...would not do it again. Again, location was fine, the UHaul part of the experience receives the poor rating
Dagmar CThe requirements of a non-counter/telephone pickup were not made clear when I made the reservation. Fortunately it worked out, but with time delay and some confusion. The telephone support person was very helpful,
Cassius JHelpful staff made process that much easier.
JOSEPHDIGNAM D