We had reserved a unit months ago and were told on the day we were to pick up the unit was not there and we would have to drive and hour and 15 mins to pick up a similar unit. Extremely frustrating!
Scott N
EZ Go & Tow
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, VA 23188
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The process for checking out the vehicle online in browser was a little clunky the page kept having to reload and sometimes it would clear out the information that I had already entered, when taking the pictures the way that the page utilize the camera cause the image to be compressed and I could not fit the whole vehicle side in the overlay frame that the camera interface provided. If there was a way to take a picture and upload it that would be more straightforward. Especially as many phones now have ultra wide lenses and you could capture more detail. When I tried to return the vehicle initially I was part way through filling out the information on the page when coming back from the camera for from adding a image of the vehicle it reloaded and some other issue occurred which caused all of the information to go away I could not resume and the entire return process did not even show up in my history and I had to call customer service
Michael TI was happy with all aspects of rental . Easy to check inventory and rent on-line , check in and out procedures were easy and fast . Proprietor was helpful and pleasant
Tim KManager’s voice mail needs to be set up, as his is the number to contact on the sign on the door.
JERALD JEasiest rental experience I have ever had. Check out and in was a breeze.
EDWARD H