The pick up was supposed to be completed all on my phone. There were lockboxes for keys, but after completing all the instructions we were still directed inside to obtain the key. The problem was that the very nice employee inside did not know how to complete the pick up (not her fault), as the usual person who handles UHaul was not on site. Ultimately, pick up took an hour and created a big set back in our progress for the day.
Jaclinn K
322 Motors LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamstown, NJ 08094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very easy drop off, nice gentleman who met us outside and provided instruction that once he processed the paperwork I would get an emailed receipt.
ASHLEY MWent after hours to return truck. Nowhere to return to. GPS sent me down some back Freddy Krueger looking road to the back of the lot. Lot had gates closed. No directions. What kind of U-Haul location is this?
Elaina NTruck was filthy, steering wheel all sticky, windshield wipers just smeared everything.
JOSEPH CIn the middle of nowhere! I had originally booked my rental at a location less than two miles from my house ..ended up having to drive almost an hour, to a place I've never been anywhere near This place is in the boonies and is a used car lot...and lives up to it. Couldn't process the rental at first. I had never driven with a trailer, so I had to maneuver that task on the looooong ride back Drop off was equally horrific: I arranged to drop off near the Univ of Florida. I get to that location, and the bimbo there - who has been upselling three college kids and in no way being honest with what they need or what they should consider ( truly disgusting!!!!!). When it's finally my turn, she tells me that they can't accept the trailer because they don't have space and that I had to drop off at another location. By that point, I despised the entire U-Haul experience and absolutely every unkind unprofessional rep involved in the entire rental process across the two states! Totally disgusting!!
hala b