It would have been nice if the attended came out to inspect the vehicle when I returned it and gave him the keys. I asked for a receipt and if I owe more money or will I get any money back he stated, I don't know take it up with uhaul. Then he never completed the return of the vehicle on the date the vehicle was returned 11/27/24. I rented the vehicle on the 11/19/24 and extended the rental to 11/27/24. Each time I called the payment increase its should have included the tax, insurance and whatever it cost for the day along with the promotion rate. It took 3 days, and 3 to 4 phone calls to get my ending receipt along with additional charges automatically coming out my account. So know I will not recommend this location to anyone. Very poor customer service.
CARLA T
Marathon Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamstown, NJ 08094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not sure yet
NATHANIEL SThey charged me $55 for gas when I returned it above the initial reading on the gas gauge
Michael KGuy charged was rude
Tahera MConfirm your reservation for the Internet was working at time if check in
Nancy M