Rental location was out of a restaurant that was short staffed. We had to wait 30 minutes just to get acknowledged by the one person working both the restaurant and the uhaul desk. He did have the one specific trailer we needed and helped load the trailer. The only problem with the trailer was one of the eye hooks for the strap was broken and missing. When we returned the trailer that same evening, he again was the only person working both the restaurant and the uhaul desk. He told us just to drop the trailer in the yard and did not physically check us out.
TAMELLA R
Super Tortas Y Refresqueria
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willis, TX 77378
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Customer Reviews
- 4.5 Average Customer Rating
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The box truck was clean and the A/C worked great, but it had over 100K miles, needs shocks and at least rear tires. Inside the cab, the a/c vents were in bad shape, parts of the dash were hanging out. The truck ran well and got the job done. Even though the truck had minor issues, I would rent from this location again in the future. The employee was great and informative; which, was greatly appreciated.
JAMES Lgas was completely empty already complained about that tho, the guy was also kind of mean at the taco stand where they rent them. had to fill up twice just to keep a quarter of a tank, was scared i would break down before even making it to the gas station
EDWARD BThe truck smelled liked cigarettes and we had to clean it to get rid of the smell. The charging port didn’t work and the passengers window stuck when you rolled it down. We also had issues with uhaul in general as they not only changed our pick up location last minute they also changer our drop off location last minute and pretty much told us to deal with it. Ridiculous.
DAN COwner of the rental location is a threat to rental property and and drive and cargo period.
Roy B