The man behind the counter was very courteous and friendly. Made the process smooth.
Cayetano H
Super Tortas Y Refresqueria
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willis, TX 77378
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service thanks!
LEON BI already provided feedback that this drop-off location was OK, but not the one I'd originally selected (which had apparently closed in the months since I first made my reservation). I called to confirm I would be OK to drop-off there instead and was told I should call U-Haul to get OK first or I might be charged an improper drop-off fee. I did that and that was easy enough. My only complaint was that there was no one to greet us when we arrived and we used self-drop, but the area to drop off was very muddy with little to no organization of vehicles/trailers. We found a spot, but then couldn't get out of the lot with swamping through some very large puddles. Had it been dry, no big deal, but someone should have been moving returned vehicles to allow for other drop-offs
Benjamin BRenting the U-Haul trailer was easy, very affordable, and the staff was extremely helpful!
JAMES PTruck had engine light on when picking up. The truck also had a terrible odor inside the cab along with the engine sounding like the muffler had been chopped off. The rental equipment was just thrown in the back of truck along with the keys. Trash inside the rear of truck as well. The location of pick up was poorly designed for pick up and return. This experience with U-Haul will be my last for sure, I would rather pay more money than to use a U-Haul truck again. I will not be referring people or friends to rent from U-Haul again.
Stephanie P