The cab of the truck was not clean. I did not even want to touch the steering wheel. When wiped off with a Clorox wipe it was filthy. It smelled like someone urinated in the cab. I have rented uhauls many times and have always had positive experiences. The pick up and drop off was easy. The location smelled strongly of weed both times.
Catherine C
Hop N Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, NC 28403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was good just that I didn't expect to pay $100 the U-Haul rental it was $87 and then turn around it was $100 off of my cash app card so that kind of caught me off guard I forgot the dolly I hope I didn't get charge for it the overall response was great thank you
sherman dWas told the rental would be 69. I returned the vehicle is 2hours and only went 15 miles total. Never told about the refuel fee of 48.00 about the rental fee and ridiculous environmental fee. Never renting from here again
Heather YEverything was a smooth process and professional.
BILLY BIt was hard to find the location. No signage to let people know that was the place to pick up trucks. There was no dolly which I requested. The young lady did not know if I could go to another UHaul to her a dolly. She appeared to be high and did not know anything. There was already damage to the truck on the sides of the truck when I picked it up but there was no way to inform of this. I wanted to exchange for a smaller size because the truck was a lot bigger than what I realized but the young lady did not provide an option for me to go to another UHAul to exchange trucks. I just would not use this particular place again
Karlyn M