Store smelled like marijuana. Took a long time to process the return. Attendant paused to help another customer. Then, I received no help in dropping the trailer. I asked for a jack and she said they don’t have one. I checked my truck jack, blur it was too short. I ended up having to lift the tongue and pulled a muscle in my back. I’ll be sending you a bill for my chiropractor this was totally unacceptable.
JEFFREY R
Pinnacle Storage of Monkey Junction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, NC 28412
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The entire experience was made easy by U-Haul. I had help with connecting the trailer when rented and help disconnecting when turning it in. I would use U-Haul again without question.
PHILIP BPinnacle was very easy but again your app was useless. Even though I put in where I planned to drop, they did not know I was coming and could only find my rental with the reservation number.
Daniel RSuper friendly staff. Truck was ready with the equipment we wanted. check in was fast and we were on the road. The only thing was the allowed miles were tight - we didn't defer from the fastest route and were within just a few miles of the allowed total.
Nona FFriendly people, super fast pick up and drop off.
CANDACE W