I was very pleased and impressed with the assistance that I received I also had to go to U-Haul corporate office in Wilmington North Carolina and these people here were very very helpful in the future if need be I would go back to U-Haul and rent again and recommend any one of my friends and family to you they went above and beyond and very friendly I would recommend this as a pickup place and also as a drop off place customer assistance is excellent thank you and God bless
Geralyn S
Pinnacle Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, NC 28405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great focus on customer need, instructions and support.
RAYMOND BThe rear door was quite heavy to lift, is there something that can be adjusted to make raising it easier? This doesn't have anything to do with the pick up location, but the gas fill requirement is challenging. Perhaps consider giving the customer a typical miles/gallon estimate so that the customer can calculate the amount of gas to add to the tank to keep the refill reasonable. Trying to match the gas gauge setting when it changes with tank pressure, temperature, etc.... is difficult.
jimmy wLocation and agent were great. U-Haul app SUCKS. Cannot overstate just how bad the U-Haul app is for checking out a truck. I was was lucky the location was open on Saturday as i would not have been able to check out a reserved truck and my entire moving plan and hired movers would have been DOA. Fortunately i only had to pay my movers for 1 hour of standing around while i waited for the agent to be available
WILLIAM HNew location, very nice. Rental price was fair, but the mileage was high. $1.25 a mile adds up quickly.
WALTER M