This wasn’t completely the locations fault, this was majority a reflection on uhaul. I’m just one girl and I was told that there would be a U-Haul representative there to hook up my auto transport for me. I was told this was also preferred by U-Haul due to liability. However once I arrived without my car and a way to get back home, I was told that I had to solely hook up the auto transport myself. I had to reach out to coworkers to see if they knew anyone who would come help me. If I knew this beforehand, I could’ve prepared. The location also seemed like they did not fully understand the reservation process and was frustrated throughout the pick up process
Juliana P
Amoco Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilson, NC 27896
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Customer Reviews
- 4.0 Average Customer Rating
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The attendant was alone in the store an even though I had made the appointment, I was asked to move over so that she could continue to work with clients while trying to take care of my need as well; it was a little frustrating.
Ada RThey were very helpful - but super busy with many other things going on in the gas station at the time...
Mark HEmployee charged a cleaning fee because she was upset that truck floor had to be swept. Most of the trash in truck was from previous rental. I didn't take pictures but to charge $25 to sweep floor is ridiculous.
Allen RThere’s no Jack on the 6 x 12 trailer and without help I would not have been able to get it on my trailer hitch. When I went to complete the paperwork, I should have been given the light extension cord at that time instead of having to go back in and ask for it.
laura b