I have no issues with this uhaul location. No problem ever.
LOEL D
Winn Fuel Service Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnfield, LA 71483
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I scheduled a pickup in olla, Louisiana. The representative called me to verify and stated that they did not have that size in olla but had a larger truck. She asked if I would change locations and I told her no. The pickup was changed and I was not notified. This caused us to travel a greater distance and it took us nearly an hour to get the keys from the lockbox. Very poor service and no one is accepting responsibility. Very unsatisfied.
Samantha KDrop off directions were sketchy. We called the U-Haul 800 number and even they could not find a viable address. When we did figure it out, we parked the truck and went into the Conoco gas station and asked what we were suppose to do with the truck and keys. We were told that the truck was fine where it was parked and we could leave the keys with them. We did as we were told and drove the 50 miles back home. Just as we were getting into town, my cell phone rang and when I answered I was told (very rudely) by someone named Vernon that we had to go back 50 miles and put the truck where it belonged and the keys in the drop box or we would be charged for over time. This was by far THE WORST experience I have EVER had in dealing with U-Haul. My son, who lives in Winnfield, went to the Conoco and was given the keys. He moved the truck and put the keys in the drop box. Good thing it was he who asked them for the keys without being asked for ID instead of someone who just wanted to steal the truck.
Janean LExcellent service
stanley rNobody was around on vacation. The people in the gas station we left it at didn't know a thing. Felt insecure leaving it there.
donna c