I dropped off the truck at 3pm on Tuesday. It was due 12 noon on Wednesday it was entered into the system at 5pm Wednesday. I was then charged an extra day. I was also charged for extra gas which is wrong as I brought it back filled to the appropriate level. Am now waiting on mgt. to review my complaint. This would all have been unnecessary if they had logged it in correctly. I am not happy about this.
Wayne W
Rays Auto Works LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winter Haven, FL 33880
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Customer Reviews
- 4.5 Average Customer Rating
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No U-Haul signage out front. Outside of the building and parking lot was cluttered and looked like a sketchy chop shop.
JULIE LI don't think any improvement is needed, I am completely satisfied with my choice of renting from this location
DELBERT BGreat
CLAUDEN Leasy convenient location
Francis M