I would’ve definitely recommend this location if I didn’t get the truck 3 hours later than my booking time. I called Uhaul for help and they stated that I had to wait for the text with the info. I waited no text came with the info nor in the app. I had to call back after 3 hrs waiting in the cold, I got someone that knew what they were doing and transferred me to a 24/hr agent and she walked me through the process and apologized. Now the wedding event I was doing got ruined. The bride and guest walked in with me still decorating. I demand a refund. I rent from Uhaul all the time for my business and this never happened before.
Melissa S
Drip Auto Spa Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodbridge, ON L4L4V9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The location doesn’t exists, the provider had issues with checking in and checking out! Wrong odometer, wrongfully checking in with fraudulent fuel gauge meter information All was unclear until you try to drop off the vehicle back and the app shows all information entered in the beginning by the provider were fraudulent, highly disappointed with this location! Please review the location as I have never had such experience with UHAUL before like this! Pelase look into the location!
Ashutosh PThe representative was nice and accommodating and provided Excellent service! Thx :)
KIM TImpossible to figure out how to pay and get the keys. U-haul numbers did not work to call for help. took me an hour just to get the keys.
ALEXA RWe went to drop off the truck at 183 Colborne in Brantford on Saturday October 26 and the Gentleman at this location was extremely rude and refused to accept the keys and the truck. We had to drive to another location on Park Road N to drop off the truck. Our experience with Uhaul this time around was not pleasant and it was very complicated. We are still waiting on a Manager to return our call about our complaint on Saturday's experience. Your pick up and drop off procedure needs to be updated so customers can easily pick up and drop off.
Barry W