First there was a car blocking the van and I had to ask the guy inside to move. The 24/7 app check in process did not run smoothly and I was not given the code for the lock box. I asked the guy who worked inside how to get the van and he said he couldn't help me and to call customer service. The agent on the phone was nice and very helpful but somehow the guy inside had accidentally canceled my checkin when I he looked it up after I said I wasn't given the lock box code. The phone agent was able to fix the reservation. Then I was scared to return to van late at night as it seemed a homeless person was living in the narrow dark alley where the lock box was located.
Elizabeth M
Cell Repair Master
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodland Hills, CA 91364
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Allow different drop off location
Greg L