The uhaul was dirty on the inside! The employee wasn’t sure how to do everything and ended up not removing the safe $15 feet I did not want or ask for and they told me after she charged me when I question why it was almost $140 and they said I would have to call customer service to get it credited back. Inreserved a dolly and there was not a dolly and I was charged for it. They said customer service would credit me back! Overall how it was handled was not okay. The gas reading was wrong luckily I took pics of everything before I drove off . I’d like a rep to call me and get this fixed please
LEANNE W
Riddhisp Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodway, TX 76712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I felt bad for the lady who worked there because she didn’t know how to unhook the trailer. After unloading the trailer and a hit back o was dreading lifting the trailer myself but thankfully a customer helped me.
Katherine KTrailer not swept out, and there was both debris and a large styrofoam beverage (half full) in the trailer. Very little assistance with the trailer.
DARYL BJust need more training for the new person doing the paperwork.
Robbie F