The trailer we rented had a bad connection. The employee at the Ohio location put the trailer on for us. About 3 miles down the road the trailer hitch came off, and the trailer went flying and crashing into our car. This was in a very high traffic area and I have no idea how no one was hurt. Fortunately, there was no damage and a kind Samaritan stopped and helped us put the hitch back on. It was very hard to screw it down so we stopped every hour on the way of a 6-hour trip to retighten it. When we returned the trailer to the site in NC they said it was not a very good hitch. It was a very nerve-racking trip to say the least as we were traveling over the Appalachian mountains on very steep and curvy roads in the night. That said, the people at the Ohio location were extremely nice and waited for us to leave to get the adaptor we needed to hook up the lights even though they were about to close for the day. I don't think they knew what would happen and the person that attached the trailer was not very experienced in putting on the trailer.
Sheila P
Kavanaghs Towing And Recovery LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Xenia, OH 45385
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.