Truck had been tuned in that morning and had not been cleaned. U Haul representative was not on site until 30 minutes after scheduled pickup time. Facility was very dirty.
Larry L
Nova Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yakima, WA 98901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I went to pick up my reserved rental and it wasn’t available. They never contacted me to let me know they didn’t have it . I got there and they informed me then they didn’t have and I would need to go to another location which they didn’t bother contacting other places till after I got there. They had one trailer there a 6x12 so I took that one since I was under time constraints. It cost me more than I wanted to spend , the trailer was dirty . He said the brake lights worked but one was out . Overall it wasn’t a good experience
Dallas WStore advertised it opened at 8:30. Was not open. When opened the lock box for the truck there were no keys. Had to wait for the clerk to find them.
Tom OThey were late in opening by 45 minutes and they gave us a van with no tread on the tire; you could see the steel inner lining. We had to return the van (couldn’t see the defect as it was on the ground) and get a smaller van. Delayed our move by hours and it was too small for our move. Not happy.
Rebecca aThis trailer had issues with the roll up door. It wasn't noticed until it was time to load and go. It was difficult to open and close and eventually didn't close all the way. It should be retired from the fleet. The outside was shabby. No fault of this location. They were great.
GLEN E