My experience I would, Use a horse buggy if you value your life! Garbage! They’ll tell you one thing and then pull the right out from under you! That’s fine, I sent the paper work as well as the refund email that was sent to me and file a claim with my credit card company. What’s crazy is I watch it show processing for 2 days and on the 3rd gone! Horrible, who else out had this happen to them? If I wasn’t vigilant it could’ve gone in noticed!
Melvin H
Jimmys Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yakima, WA 98902
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The Nob Hill location is where I went first. Because it wasn’t expressed in any way that it would be another location. But apparently another location is an option for certain circumstances. That attendant started the conversation by saying I was there on the wrong day. Which i pointed on my printed reservation form that it was the right day. And place. Then told me to go to the other location. I had no idea why. He explained briefly like it was common knowledge. It was very frustrating. Then at the gas station location -across town, I was asked if I was given a PIN number by the attendant. Nope!!! So I had to wait while he called them and I had to wait for a call to my phone. Then I had to do all this extra stuff I had not planned for. He said I could have don’t it online. But if I could have, it was not clearly shown because I did the whole process and got my reservation and completed form. What if I hadn’t had my phone with me!? Nothing was explained when I reserved or in any following reminders. This was an added frustrating LONG process to an already difficult process. Will not recommend.
Suzy HInexperienced with unhooking tow dolly from tow vehicles other than U-Haul. I did all the work! And was still charged $20 + tax for delivery after 2PM!? I returned the tow dolly at 3pm! The store was open! And he was very happy to have another tow dolly back on his lot! Ridiculous though that he would charge $20+tax for a 3PM return when he was open for business anyway! Looks like a skimming scam to me! My return delivery was not due until the next day! So you can bet I will be on the phone with U-Haul tomorrow! About this!
kshana hlocation is accessible; however, no restroom and vehicles are parked on a graveled vacant lot.
David DThe store owner where we picked up the truck is very kind and professional, this is our second time renting a U-Haul at the same place and both times were treated very nice by the store owner and his wife. Thank you
Jeff R