1. I was told I couldn't find out the drop off location until I picked up the trailer. Once I picked up the trailer, I was told I couldn't get the drop off location until I arrived. This was very inconvenient for the people who were helping me move at the destination point. I was also told that when I did drop it off, it could be at night and didn't have to adhere to office hours. 2. Then while traveling to the destination I get a call saying I have to have the trailer returned by 5pm and no later than that if I was to return it that day. This process caused a lot of stress for everyone involved. Very discocerting.
JEANETTE M
Computor Zone
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yucca Valley, CA 92284
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Family run business very hospitable and customer service oriented!
Rocky SThe retail pick up location was not open at 10 am & The truck I reserved was not at the site. After waiting for the retail to open because I got dropped off I was told my truck wasn’t there. It was in another city. Then the guy proceeded to help another customer behind me who hadn’t even reserved a truck
TRISA MThe dealer was very nice and great to deal with. His lot was plenty large. But I had to drive over 25 miles to get the trailer that I needed. I was told when I made the reservation that the trailer type that I needed, a 5x8 enclosed with a ramp, would be available in La Quinta or Indio. It was not. Hence my rating of the location.
chris nMaybe offer more discounts for seniors
Dennis H