Had reservations for cargo van at 8:30am…no one from U-Haul at counter then while I and others waited to find out where our reserved vehicles were. Torres said they didn’t have anyone there with access to U-Haul info. Finally someone walked the poor lady through the process over the phone and we finally got our rentals, but it was not a good experience and I felt sorry for the untrained lady trying to calm everyone down and help them. They really need to improve
Robert S
Torres Zion LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Zion, IL 60099
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I returned the truck 18 hours ago and I have not received my final bill yet
SHANNON RExcellent customer service. I didn't have any issues with the rental. The process was very easy as I reserved online. Keep in mind this location just opened this week. Will be visiting this location if I need to move my college kid again.
EDILIA R