This location needs training. Rented here twice and both times it was a disaster. I expected to pick up equipment at 7am, completing mobile check in, and it still took an hour to get the equipment, cutting into the hourly time I paid to have the equipment and throwing my schedule completely off. In addition, the rental was not clean and was full of prior damage so I documented the damage prior to driving it, to make sure I wasn’t blamed for the poor condition of the vehicle. A total, and complete, shit show. I had the vehicle for 4 hours, was charged for 10, plus mileage. What a total rip off, when the store didn’t know what they were doing so an hour of my time was with them.
Ashley C
Lumber House Inc.
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Abilene, KS 67410
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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