Ms. Stella was an Awesome Help with my Uhaul Rental, walked me through the reservation process over the phone and I was able to pick it up the same day! Ms. Stella even came back to work to meet me because I was the last person to pick up the Uhaul Van! It was clean and in Great condition for my cross country trip from Texas. Thank You All for Your Kindness and Wonderfull Help!!! : - )STANLEY C.
Moving Truck Rental in Abilene, TX at Galvans Quick Stop Grocery
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Abilene, TX 79603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I was scheduled to pick up my truck and trailer at S Clack street in abilene Texas at 7am. A couple days before they tell me i have to pick up the truck and trailer across town since they have the equipment i needed, thats what i was told. So at 7am that morning i go to the new location and it's closed. No one is there, i wait for 15 minutes then go to the original location on south clack. They tell me they are going to get someone to pick up the truck and trailer to bring it. Around 10 minutes later i get told that i have to go back. I get there and im told there's no utility dollys only appliance dollys. I wouldn't have had a problem but not only did i spend double the gas but i had to spend 2 extra on top of it. I love and appreciate everyones patience and respect but it is a bit frustrating when I feel like I'm not getting what i asked for. I will still of course be using uhaul in the future but i really hope in future occasions this doesn't happen. Thank you so muchKasey V.
Excellent location. Super friendly and helpful. Absolutely would select this location in the future and highly recommend them for others! Thanks so much!Steven P.
Stella is wonderful!!! She is kind and helpful and we couldn't have asked for a better person to help us with our rental.David B.
Nothing i had best experience i have ever had.TRACEY W.
This is a wonderful wonderful family who are courteous and compliant. I will return there.Janet H.
The best Uhaul experience we've had. Stella will the care of you.Jeffrey G.
It was a last minute thing and they were so helpful. Fast service and super super nice. We will use them in the future!VALERIE P.
When we initially scheduled or reserved at 1:15 the uhaul truck, we were called and informed the pickup time was needing to be pushed back 30 minutes to allow the truck to be dropped off and to be put back into the system. At 1:50 we arrived to pick up the truck. Upon arrival the employees stated they did not have a truck. When asked what there is to do? Their response was if we don't have a truck there is nothing to pick up. Without any notification or warning. After a long discussion the associates went out of their way to contact someone and they were able to help us find a truck for the same price. Uhaul should definitely fix this situation and it should not be acceptable to make a reservation and not have some sort of solution. Had these people not gone out of their way to help us we wouldn't have had a vehicle. Also I am still have to pay an extra hour which cost me 145$ For the movers to sit in the parking lot waiting for us to pick up the truck. Really upset at how uhaul put me in a serious bind time wise as well as financially.KAYLAN RENE P.
Dirty store and rude staff. I will be disputing the cleaning fee that was charged. The truck was clean and I took pictures.Stephen P.
The service i received was great!JOHN HENRY D.
Outstanding serviceWILFORD R.
The check engine light was on the truck and they said dont worry about it.Trenton P.
Super friendly staff. No issues at all.Carlos C.
I place the blame on this rental fiasco on Odessa location on W. University. Once I arrived in Abilene, the previous trailer renter was 3 hours late in returning equipment. The Galvan store did what they could. This is by far the worst service I've had with Uhaul.CARMEN O.
It was on Sunday. It was closing. So no interactionMarina H.
I did U-Haul all threw my phone with pickup and drop off so I didn't have to go in anywhere. When I went in could barely understand the lady and her husband and neither wore mask.Madison M.
Operator was very helpful in connecting the trailer and had a great personality.Donald D.
My recent experience renting a u-haul at Galvan's was great! I would recommend family and friends to Galvan's for their u-haul rental needs!ANDREA G.
Great experience just keep doing what they are doingDavid C.
Stella was amazing and helpful.. the location is great for he North side of town!! Love that place and will use it and recommend it to everyone!jolyn C.
No improvement neededDavid E.
Everything was prefect. Amazing customer service!!Eliza A.
Owner was extremely helpful and had excellent customer service! We will be returning customers!!Lisa F.
The people at this location were very friendly and helpful. A+++++Jimmy F.