Excellent customer service from the managers!! We enjoy working with their team and always professional and friendly!
THANH P
Queens Hand Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alameda, CA 94501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location is a sure reference . But the one at Webster Gas station definitely a No No ! The staff here is clueless without any responsibility or urgency .
ANTHONY CThe Managers/owners of this business are super personable and classy folks! The offer the utmost professional service, timely, accurate and timely assistance. I rent with them monthly and have never experienced any issues. Highly, highly recommend them!
THANH PFirst time renting good experience well service would recommend
Fernando LI reserved the truck weweks in advance.The truck was supose to be 1mile from my house.An ready for pick-up at 7am.Less than 24hrs. before the day.I was told i had to wait until 9am.An drive 41miles to pick it up.I was not compensated for the gas to drive 41miles back to my house.Most importantly it screwed up my enitre schedule for moving.I had to find someone to take me to get truck.I lost 3hrs. of packing time (i had a 5hr.drive ahead of me.arrived at destination middle of the night).Not maintained! My friend who drove works for Good Year.says he's amazed we didnt blow a tire.very worn.It was a very bumpy ride.Few things damaged during trip.
MARTIN B