great guy!!
Mike B
Queens Hand Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alameda, CA 94501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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How U-Haul Reviews WorkCustomer service was excellent, very onformative, best rental experience thus far
Patricia FNo improvements needed. Great staff and great service. I will definitely be back.
CARL AThanks Lon and team for making the pick up and drop off easy. I will rent here again!
Brandon TThe pickup location was changed the day before from a location 3 blocks from our pick-up address to 16 miles/25 minutes away. My pick-up was at 8, the storage place associated with Queens Hand Rentals did not open until 9 or 10. The phone number for Queens Hand disconnects after a few rings. The Storage Place only went through to a machine. Shortly after 8 I received an email informing this was a "remote" pick up - I watched the video and started the process (hitting some snags as the app had changed some of the info I had originally submitted) - at this point i was called back from my earlier call into the U-Haul call center. Once transferred to the correct department I was talked through the process and sent links to bypass the photo glitches. Oh, and the truck I received for the trip from No Cal to So Cal was a dog that shuddered violently on and off throughout the trip. The saving grace of the experience was the patience of the people that helped at the call center.
Michael M