The customer service was great. She was able to fix our issue with the equipment in a friendly and helpful manner. The equipment was our issue. The fuel tank had been siphoned off and the fuel level was not correct. The tubes had been cut off and left in the tank, preventing us from filling the tank. Luckily we where only a block away when we discovered this. She removed the tubes within a minute of us coming back to the yard. Very friendly and quick.Brent Q.
(U-Haul Neighborhood Dealer)
Albuquerque, NM 87121
(East of 98th St NW)
9 am - 12 pm / 1 pm - 4:30 pm
- Saturday9 am–12 pm
- Free towing inspection
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Albuquerque, NM 87121
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- 4.0 Average Customer Rating
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They are having trouble with people siphoning gas, but we got a gas credit and it helped us out, drove an hour away And the bill was around $200. Consider investing in a fence or second garage... But to be honest, y'all do well, thanks for your help! I'm glad so much of this is online now.Jesse F.
The rental was not equipped with cruise control it would have been a better trip if it had.Sandra C.
One of the tires had a nail stuck and we couldn't use it because the tire was going flat so we had to return it right awayLuz E.
Didn't have some items I needed (such as a lock). Also wasn't happy my location was changed to this spot from my original location as I had to pay extra to get a ride here from the airport (original location was within walking distance of airport).AARON B.