It appeared that we had bothered the person on shift. I was left to back the trailer in to an unknown location with no assistance. It was a difficult task. No friendly greeting upon entrance and then advised to follow and no direction. The guy just walked off to the back with comment to back in. Staff need a customer service training.
RAQUEL M
ABQ Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albuquerque, NM 87112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The attendant seemed very disinterested in customer service.
DAVID CThe lady who served me was wonderful. My only suggestion is to ensure she is fully trained on the system.
Gilberto ERoll up door would stick in open position and was hard to close.. trailer tires were out of balance and created a bad vibration and would only stop at about 80 to 85 mph way over the 55mph posted on the fenders. Couldn’t run the speed limit with this trailer in tow
RUSSELL HEmployee was very good and helpful however they did not have a simple compressor on site so the first trailer we looked at had a tire as low as 45psi and the remaining three were in the 50’s, not safe on a 98 degree day in Las Cruces where we were headed. The second trailer was better but still had one tire we had to stop to inflate from 55psi.
Michael W