The bldg and area were perfectly fine. The toy hauler I received had broken glass that had not been swept off, from the previous vehicle I assume. The truck windshield was extremely dirty with bug juice. I simply went in and confirmed what I was supposed to receive. I ordered a car dolly, but the closest was 30 miles away. The toy hauler didn’t come with tire straps and I wasn’t told this and didn’t realize it until they were closed and they were closed the next day, Sunday. I had to buy my own straps, which weren’t tire straps. The whole trip I had to constantly check the straps as they kept coming loose. I found out they were supposed to go over paperwork and tell me there were no straps. I suggest if U-Haul isn’t providing straps, the rental businesses sell them.
Bill B
Terrys Secure Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, LA 71303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkTerry’s Secure Storage is the first U-Haul experience I’ve had where they were friendly, competent, & professional. The gentleman here was simply good at what he does and provided me with a fast, exceptional service both at pick-up and drop-off. I will always recommend this location for U-Haul services.
Brandon DQuicker validation with the reference but besides that it was perfect, as I can't believe how easy it was!
Gabrielle FGreat people. Easy to work with.
Justin CThe price was outrageously high.
Daveon M