nice guy did not catch his name. Easy drop off.
STEVE R
Westpoint Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Annapolis, MD 21401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It took over 2 hours for me to get my U-Haul. My reservation was cancelled by the store twice. I paid movers 500$ for them sitting around for 2 hours while waiting for my U-Haul. 500$ I didn’t have nor did they work for. All because of LACK of customer service! My experience was HORRIBLE and I won’t be renting again. I wasn’t even compensated for my inconvenience
TYRA SMy overall experience was very good. The only area that could be improved is communication. after picking up the truck from Storage Sense, I wanted to change my drop off location but could not make contact with U haul. I tried using the link provided in the receipt email but got no response. I left a phone msg with Storage Sense but no response. Thank you, Dan Thayer
DANIEL TThe representative at this shell location was absolutely poor and was not helpful at all with my securing the provided U-Haul trailer. If I did not have my son with me for support I would have not been successful with securing the trailer to my vehicle and resolving questions regarding the vehicle connection. This was simply not a good experience.
Thomas JNever went over the truck. Also lied about the miles on the truck when I received the truck I told him the miles and he didn’t even check. Very lazy and incompetent. Would never recommend this U-Haul site to anyone
Lester V