Clerk was one hour late for us to pick up the vehicle. We were unable to add gasoline to the vehicle because there was a missing gas cap and it was covered with some type of plastic rubber band and rubber band. Neither clerk checked out by walking outside with us or checking the vehicle upon its return. U-Haul changed our pick up location from one city to another Without ever notifying us ahead of time. The lock on the back of the rollup door was in place, but the lock was cut rendering it useless.
Arthur E
Antioch La Princesa Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, CA 94509
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Customer Reviews
- 4.0 Average Customer Rating
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Kazetta WThis was the worst U-Haul service I’ve ever received. Unfortunately, this place was the only one that had a 26 ft truck available. The guy at the counter said there’s a few problems like the gas cap got stolen so you have to put a plastic bag over the gas tank with rubber bands. The dolly that I requested was not available, and the truck was filthy. The back of the truck needed to be swept out which the guy did before I left however, I could barely see out of the windshield it was disgusting and needed to be cleaned. The gas in the tank was lower than written down in their paperwork. I would not recommend this place to anyone.
Tara JThe service was excellent the people that I spoke with were very professional very kind
Blanca MThe truck was clean, the ride was smooth, the truck was maintained. Surprisingly we got good gas mileage. The staff was friendly as well. I would recommend this location.
Shonda P