Booked my rental for 4pm and headed over in a Lyft to pick up truck. Upon arrival the store was closed although it says they close at 7pm called and spoke to a woman who said they just left but would turn around and be there in 5 mins. LIES I sat out there for 55 minutes waiting for her to arrive and at which I booked another Lyft to go back home but as soon as I was getting in the car she pulled up oh and remind you I had my toddler child with me. Worst experience ever and to top it off it was the same when returning but good thing they had a drop box and I had my husband following with my vehicle. Definitely call before you go to ensure someone is there. Oh and the rental truck had lots of trash and debris in back so I had to clean it before I used it.
Timesha M
Easyship Centers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, CA 94509
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I will never rent a truck from this location again, all the truck have been broken in to, i took a truck that had to return because had a flat tire another truck was missing the outside key lock from the door, the sun visor was broken and the right turning signal wasnt working and the truck cab and box was dirty, not only dust dirty but kids toys all over the cab.
LUIS CGood customer service
GLORIA LGreat staff with amazing customer service. Clean vehicles and great location close to bart. Very welcoming and the smoothest and best uhaul experience we have had and I've used over 20 uhauls over the last 10 year. Ill definitely be referring this loation to friends and family!! Thank you
JEREMY WEngine light on. Tried to charge for gas when returned with the right amount.
ROBIN J