Not have an automated system!! It took over 40 minutes, with an 8:30 reservation, to get my van!! Because it is a remote area w/ no internet and terrible cell service. There should be a way to enter the info U-Haul requires, manually!! I was on a very strict time frame and this put me behind over 1/2 hor!!
Stephanie C
Franklins Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arcata, CA 95521
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck I rented had a broken fuel filler so when I went to fill it up to return I spilled lots of gas and got charged for returning it with too little gas.
BENJAMIN MBetter matenance on your vehicles. The truck was nice and clean but the engine sounded like it was going to send a lifter through the hood.
APRIL BExhaust system was broken , making it very very noisy. Otherwise everything was very clean, the employee who checked us in and went over the vehicle with was very thorough, and helpful. Good experience.
RICHARD KHad a pleasant experience with great customer service. Would recommend to anyone looking for a truck or a trailer.
Jamie M