I rented a tow dolly to go 4 hours they made me pay for two days it was returned within 12 hours of picking it up and they won't refund me for the second day I think U-Haul should change their policies on that
STEVEN B
Eagle Auto Center LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arkansas City, KS 67005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff was absolutely amazing and wonderful to deal with. Will defiantly be using them again when I move.
CHRISTA RI don't understand how u-haul counts days. I picked the vehicle up around 9:30 on Monday March 30. I brought it back actually on April 4th, around 10 pm that Friday night. But ok, I was supposed to bring it back by 9:00 a.m. on Saturday April 5th. Now, from where I sit, that is let's call it 9:00 a.m. on Mon. the 30th to 9 a.m. on Tues April 1st, to 9 a.m. on Weds April 2nd to 9 a.m. on Thurs April 3rd, to 9 a.m. on Fri April 4th to 9 a,m, Sat April 5th. That adds up to 5 days. Not 6. I was charged for 6. Oh, and while the contract said the truck was full when I took it, I drove it 16 point something miles. On the way back to turn it in, I stopped and put in $21.00 dollars (7.002 gals) of fuel. I'm thinking either the truck wasn't full or you better check that sucker for leaks or mechanical issues. But other than that, the people were very friendly and helpful, which made it a good experience as far as the rental goes. The 'business' part of it left a bad taste in my mouth for u-haul though. Just sayin'.
KEVIN LGreat location close to my home. Rental was smooth both in pickup and drop off of the trailer.
DARIN LI couldn’t get checked in thru the app but the lady was very helpful in the check in process.
Thomas B