U-Haul of Arlington Heights

U-Haul of Arlington Heights

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Address

2400 Rand Rd
Arlington Heights, IL 60004

(847) 392-1450

(Corner of Rand Rd & Camp McDonald Rd)
Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Arlington Heights, IL at U-Haul of Arlington Heights

Moving to or from Arlington Heights, IL, 60004? Get FREE truck rental rate quotes at U-Haul of Arlington Heights. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Arlington Heights, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Arlington Heights

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Arlington Heights, IL.

Cargo vans and pickup truck rentals in Arlington Heights, IL

U-Haul cargo van rentals and pickup trucks in Arlington Heights, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Arlington Heights, IL, 60004. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Arlington Heights, IL, reserve a van for your moving needs from U-Haul of Arlington Heights!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Chris B. on 8/22/2016
Rating: 5 out of 5 stars

Nothing I can think of. Your process has gotten better and better over the years.

Ivan W. on 8/22/2016
Rating: 5 out of 5 stars

Staffing was a little light.

Ricky L. on 8/21/2016
Rating: 4 out of 5 stars

Rental reeked of cigarette smoke and the interior windows were not clean making it difficult to see while driving at night. Other interior details like the cab dash and the cloth seats were also dirty / dusty and or stained. I will rent from this location again but hope for improvement and the care of the rental equipment.

ralph p. on 8/21/2016
Rating: 5 out of 5 stars

I'm not sure of name of person that helped me with pickup but he was great. The electric connection on my truck was corroded and he spent about 15 minutes in the heat cleaning it so it would work.

Conor C. on 8/21/2016
Rating: 5 out of 5 stars

Great service, many options, easy transaction

Douglas M. on 8/19/2016
Rating: 4 out of 5 stars

The location was fine, and the representative at this location was very helpful, but the experience with this particular rental was well-below my expectations. I made a reservation online for Lincolnshire at 2pm. The next day, I received an email indicating that my pickup would be at the Palatine location. I spoke with customer service the day before my pickup and they confirmed that my reservation was set for 2pm at Palatine. I arrived at the Palatine location at 1:30pm and was informed that my reservation had been moved to Arlington Heights. I had not received any notification, by phone or email, of this change. This is highly unprofessional to inconvenience your customers in this manner. When I arrived at the Arlington Heights location, I was informed that my reservation had been moved to 5pm, again without any notice of the change in pickup time. This experience is far below the level that I had come to expect from Uhaul. I now feel it is necessary to either reconfirm every aspect of my reservation every day leading up to my rental, or simply choose another rental provider.

LUIS G. on 8/18/2016
Rating: 5 out of 5 stars

Service is was great and attendants is was very courtesy! The Uhaul trailer is was perfect for my needs, excellent price at right tools!!!

James W. on 8/18/2016
Rating: 4 out of 5 stars

Overall good experience, paid for two day rental but turned in after less than 24 hours. Was not able to get a refund due to upfront payment.

Carol F. on 8/18/2016
Rating: 5 out of 5 stars

Service rep there was only 1 guy however even with mul. Customers at same time stay very professional and efficient.

Jeff G. on 8/17/2016
Rating: 5 out of 5 stars

Employees were knowledgeable and helpful. I will be back again when I need to rent a trailer.

RICK C. on 8/16/2016
Rating: 5 out of 5 stars

While the location was top notch, and the representatives at the location were very user-friendly and accommodating, the customer experience dealing with the online ordering, and subsequent cancelling of the order with no notification, left us, the customer, scrambling for equipment the day we were leaving to take a child back to college! To make matters worse, conversations with a representative to rectify the problem left us in no better shape than when we started, except to have to pay more money for a product we did not need (cargo van vs. cargo trailer). There was also no monetary consideration for a mess-up that was clearly the fault of U-Haul. Fortunately, the 2 gentlemen at the pickup location were able to find a product for us that was less expensive than our original solution - mostly because that customer service is important to them. It's a shame that it takes the poor guy at the counter at the location to take the brunt of the customer's dissatisfaction, to make things happen. Unless U-Haul finds a way to treat the customer with a bit more respect, this customer will find another way to move my kids back and forth to school. Perhaps Penske is looking for customers.

Ken S. on 8/16/2016
Rating: 5 out of 5 stars

Staff was great!

Dean B. on 8/16/2016
Rating: 4 out of 5 stars

The Arlington location was very good and helpful. They also are the one who installed the hitch on my truck and i was pleased with the work and the service. I will never go to the Lincolnshire location again. Throughout the process of having the hitch installed, rwserving the trailer and confirming the reservation i visited this location 3 times. Each time was a very unpleasant experience with mis-information, impatience and downright rudeness. I initially selected the Lincolnshire location due to the proximity, but am glad i had to pick up the trailer in Arlington Heights. One suggestion is for U haul to provide a litle more information on how the trailer can leak. I understand it was posted in the unit and tjought we might getna little water through the roof or sides. Water came in through the door of the trailer. Indidnt realise the door didnt go all the way down and had i known, i would have packed the trailer differently and laid some towels near the back end.

John G. on 8/16/2016
Rating: 4 out of 5 stars

Had an issue with refueling the truck. Scottie help me resolve the issue.

gary e. on 8/15/2016
Rating: 3 out of 5 stars

The location was fine, but the truck was in terrible shape. The truck was constantly shaky and becomes wobbly at every bump and curves on the road. I never felt safe in the truck. It was a terrible experience driving that truck.

james r. on 8/15/2016
Rating: 5 out of 5 stars

Thank you. Everything worked as it should.

Ryan B. on 8/15/2016
Rating: 5 out of 5 stars

I have used U-Haul services before and this was by far the easiest and fasted pick up. Excellent job!

alan b. on 8/14/2016
Rating: 5 out of 5 stars

Better inventory of small truck.

Heidi G. on 8/14/2016
Rating: 3 out of 5 stars

I walked into the location at exactly 7am and was yelled at...until he realized I was not early. There was no need for rudeness. The drop off crew was friendly and helpful.

Mark L. on 8/11/2016
Rating: 3 out of 5 stars

Only issue I had was a 30 minute delay in getting my rental. The main employee on site was packing a freight shipment that someone else forgot to do days before, so he was delayed checking me out. They had a new hire working, but it must of been his first day, since he sat in the office, said he was in training.

Erik H. on 8/10/2016
Rating: 5 out of 5 stars

Nothing needs to be improved... The entire staff--from Scott to Dominic to Eric and others--was exceptionally kind, courteous, helpful, and highly professional, and I had the opportunity to see them interact with a wide variety of customers during my recent visits. In short, I will not only recommend the Arlington Heights location to friends and family members and continue to use this location for my own moving and transportation needs, but I would suggest that other UHaul facilities model their customer service etiquette and performance.

Kelsey B. on 8/10/2016
Rating: 2 out of 5 stars

After searching a quote online with my moving preferences, I called this location to set up a reservation on a 15' truck for a ONE WAY move. The online quote was less than $300, and the over-the-phone reservation quoted a similar amount. However when I arrived at the UHAUL location I was told that I would not be allowed to drop off the truck at a location near my destination and that the price would TRIPLE if I wanted to do so. I was not told this when I placed the reservation, in fact I was told that it was no problem at all. Since this was the day of my move, I really had no other options at this point than to agree to return the truck back to the location which was over 200 miles away from my agreed upon drop off destination. The man made me feel like I was doing him a disservice by asking for my agreement to be honored and even threatened to not provide me the truck at all if he couldn't trust that I'd return it to his location. I feel as though I was scammed and will definitely not be using UHAUL in any future moves and will not recommend them to anyone either. I can't trust that they will hold up on their promises and that they won't perform a bait-and-switch. It's despicable.

Cathy S. on 8/9/2016
Rating: 3 out of 5 stars

Give Scottie a raise. He deserves it. Wow, what a stressful time I had with my rental but Scottie was awesome. You should really value his ability to handle tough situations and apologize and make things work on behalf of UHaul.

RICHARD P. on 8/9/2016
Rating: 3 out of 5 stars

They didn't care about the issue I was having and just told me to call the customer service phone number.

Don D. on 8/8/2016
Rating: 5 out of 5 stars

Very prompt service. Have been there many times and will continue to use this location.