First off I rent trucks from another location alot. NEVER HAD A PROBLEM. My location had no trucks available so I had to go to this place. I get there at 750am Im in the waiting area they are in the garage holding up their wrists tapping telling me I have to wait until 8 . Ok no problem they were just opening. I get the 20' truck they have them parked in the back of their building the whole location is a tight u around the building . So i go to leave and have to make a left turn and squeeze arounf their building where they already have another uhaul parked so it was a VERY tight squeeze. As Im turning I hit something. I guess their workers pulled some equipment out of the stall and put it at the very corner well when you turn you cant even see it until its too late. I get out one of the workers helps me move the stuff out of the way. I figured since it was not my fault that they put it there that was the end off it. Well my ticket hadnt been closed so I called them and they said its under review for damage. I said I am not responsable for that damage because yall put your equipment in the wrong place. Then he said it was turned in for the damage on the roof. I said what damage on the roof ? I didnt even hit the roof part of the truck on their building. There was no damaged roof when I returned the truck. He said they didnt report the other damage I guess because they knew it wasnt my fault but now they want to accuse me of some other damage,I WILL BE GETTING AN ATTORNEY. The person at the place I rented from was VERY RUDE ...AS STATED IN OTHER REVIEWS. DO NOT GO TO THIS PLACE FOR ANYTHING!
HELENA H
Speedee Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make sure the vehicle was cleaned before it was used.
KHIYA MHorrible online booking. Not customer friendly at all!
Richard CN/A
Christie SThe employees upon arrival were not helpful and very rude
Joseph M