Had to drop rented unit in a very rough and dirty lot. Place is a repair shop with equipment that looks like a salvage lot. Was worried about driving in the lot for a chance of getting flat tires. Not a place I would expect U-Haul would use.
RODNEY L
Vr Carrier Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76060
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Customer Reviews
- 3.0 Average Customer Rating
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The drop off was smooth. It was in a location with other businesses and wasn't easy to find. The staff was very helpful and I ws done and out the door in no time!
EDWIN Gi was just told drop it in the back someplace by the grass made me unload it and check it in when i dropped it off
MICHAEL BThere were no staff there which was fine because we were after hours, but the key drop box was hard to find because it was behind a large swinging gate that was closed. In the yard behind the gate was a large dog that was thankfully locked up because it was acting aggressive. The app worked well to turn it in and we appreciated the convenience of that.
Glen BI had to drive over 40 minutes from my home in Alvarado Tx to this drop off location when there were several closer locations. It is unclear to me why I was not allowed to drop the trailer off at a closer location. U-Haul - you can do better.
james k