The attendees should have noted passenger door damage. They did not do check off walk around with customer. It's been a few years since Have needed such a rental, but passed rental always did a walk around and a checkoff sheet. I took photo's at pre-trip around the rental moving van. I washed unit on return,( was not washed when I picked up). When dropped off I informed attendant of door damage and showed pre-trip photo to him. Great vehicle, drives very nice. Lots of power, and very reasonable on fuel for hauling a load, van was 75% full. there is a rattle on the exhaust at times. Sounds like a loose heat shield or something. Recommend check on next service of unit. Thank you for your service providers.
DOUGLAS B
Spall Storage Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Armstrong, BC V4Y0W6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Overall the tow dolly was in great condition. The challenge is with the condition of the ratchet that tightened the wheel straps. Very rusty had difficulty releasing the rolled up straps. The ends of the straps were difficult to thread into the ratchet. It’s a good thing that I have experience with tow dolly’s. Also the booking agent did not advise me that extending lights to place on the vehicle being towed were required and NOT AVAILABLE through U-Haul. I knew I tequired them and anticipated renting them at time of pickup. Greatly impacted my day. Not happy!
DWAYNE BInstead of having customer scan front and back side of DL maybe get some scanner equipment to do that.
THEODORUS SPick-up was easy and efficient.
Barbara NNicer area for parking units
BRIAN N