Update the website so that the pick up time is only set to the time that the business opens. No point allowing me to select 8 am if the attendant is going to show up at 8:40. Especially frustrating when I've had a phone conversation with you the night before confirming 8 am. Why confirm 8 am if no open will be there to check it out??
Darren N
Astoria Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Astoria, NY 11103
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Customer Reviews
- 4.0 Average Customer Rating
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When we arrived at the location, I had made a mistake with the reservation date. Because of that, I really needed to rent a car for that day. The lady at the counter told me they had no vehicles available and sent me to another branch, which was even farther away, meaning I’d have to take an Uber. Then I checked the app and saw that they actually did have a vehicle available at that same location. When I questioned her about it, suddenly she managed to “find” a car for me. We finally got the vehicle and drove to the Hamptons, and the total bill came to almost $500. That is absurd. Don’t fall for these 19,90 tricks.
CAMILA PIf the people can leave the car in other location
DANIELA CWas everything good!!👍🏻
STEFANOS Ni just wanna give a great commendation to both receptionist that took care of me this morning and when i return the van, i cant remember their name but please make sure to let them know I deeply appreciate them for doing a great job!! thank you!
ARIEL B