This vendor told me there was a quarter tank of gas and to make sure that I filled the equivalent of. Right before I dropped of the Uhaul Early I stopped at the gas station and put a qrtr tank of gas into it and he charged me for fuel... he charged me for a fuel fill charge! That's for starters the uhaul had ashes in the coin slot smelled like smoke and it had a leak while I was moving my possessions in the rain. I was 27 miles under what I estimated and was early on my return... I expected more from a customer service representative of U-Haul all in all im walking away very dissatisfied with this transaction! Sincerely, JH
JOHNATHAN H
Harvell Motor Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, AL 35611
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Customer Reviews
- 4.0 Average Customer Rating
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The person there was very knowledgeable and helpful.
ROBERT FThe truck was great. The app pick up took a while to figure out,but it was a great experience
Marilyn mThe online scheduling really caused me some problems with my move and coordinating schedules.
SETH PAll went fine-no issues.
Michael R