Friendly staff
DANIEL M
Athens Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, OH 45701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This review is based on the pick up experience and overall Uhaul customer experience NOT the drop of location. The drop off location was just fine in my opinion. To conclude: This experience was absolutely dreadful. The guy working knew nothing about the trailers. This location had no trailer hitches, no lighting harnesses. This trailer was in terrible condition. I had to purchase $80 hitch that fit this particular trailer. I had to spend another $36 for a lighting harness that only got one light working. The door got stuck on me for two hours because the latch wouldn't stay in a locked position. This caused me to be stranded for hours while I attempted to fix the door after my belongings were already inside. No way to lock the trailer or secure it during travel. Then after returning the trailer I was asked for more money without reason. I would like a refund on this entire transaction. Nothing worked as it was supposed to. It was unsafe. Directly caused me to be behind schedule, put my safety and possessions at risk. This was a terrible experience and would like to be refunded for the complete hassle this caused me during an already difficult time for my family.
Michael CThe local pick-up was good. Dealing with the online system and the equipment I reserved was not available and I was notified the day before created significant problems.
Stan ANot friendly. Complained about the app not always working. Made you feel like U-Haul business was impotent and was a nuisance.
Crystal JNothing
JOHN L