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VENCENTEE D
Atlanta Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I picked up my U-Haul on Friday 7/18/25. The fuel was not at half, way under. Early morning Saturday 7/19/2025 the check engine light came on. Road side was called. I spoke with roadside agents and mechanic (s). Road side assistance was provided but couldn’t do anything except describe and give a diagnosis code that resulted in Catalytic issues. And promising Lowe power when win the customer was pulling auto trance and required a better working U-Haul truck and equipment! This delayed our trip by 5 1/2 to 6 hours and resulted in having to go to a facility in McDonough (U-Haul) who had no idea we were picking a reply truck up as promised in phone call. All paper Les and contract to be transferred. Then had to wait for truck arrival and cleaning from crew. Next, I spent more time with customer complaints. While unpacking the current broken U-Haul and packing new replacement U-Haul and auto transfer hook up. This by far was stressful with kids and pet. This has been the work weekend and move ever. I promise not to refer anyone to uhaul. especially myself. I’m stil wanting on customer complained to call me and rectify this situation. Never had I experienced this with uhaul. They were always my go to. The money and time we spent went down the drain. Signed Ms. Melvina Tillman
MELVINA LThe vehicle was very cleaned and smelled fresh. This was a wonderful experience.
Tabatha RWhen I receive the receipt, I was charged close to $100 when I was quoted 67. I was told that the added money was due to the van being returned four minutes after it was scheduled. We sat in the lobby, waiting to be checked in for almost 10 minutes behind other customers. After a long phone call, we were reimbursed. There should be SOME kind of grace for returns! Car companies give you up to an hour!
LEA YWe arrived at our pickup time of 2:30 and there were no keys for the truck. Manager had the keys and he went to lunch. Had to wait an hour for him to return and get the keys for us. He was VERY rude.
Wendy B