My complaint is more with U Haul online whom I made the reservation. I requested to pick up the trailer at Space Shop on 14th NW and received confirmation from U Haul the trailer was there for pickup. When I arrived, they had no trailers and quickly got online to divert me to Afrikan Djeli. The trailer, like others in the past felt it could use maintenance with the wheel chassis. Did not seem to roll well. The door wire counter weight was no longer functioning and I had difficulty raising and lowering the door. The 24 blankets were not ready nor were 12 clean. Because of my schedule, I accepted everything and other than what is mentioned above, the trailer completed the drive without problems. Service was good at this location, but the site could use cleaning up and making more presentfull. I will question future rentals from U Haul because of this experience. When I reserve a rental at a location, I expect the trailer or truck to be!available. Not have to drive 30 plus minutes to another location. This has happened on several of my past rentals. Not good service.
Anthony C
Afrikan Djeli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30310
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Customer Reviews
- 3.5 Average Customer Rating
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The name of the business (Afrikan Djeli) and address do not exist. I had to drop this off at a tire repair shop on Lee St. The people there were not helpful or friendly, just pointed to where I needed to drop the truck and key. Uhaul - please update this accordingly.
ANTHONY SWas very satisfied
LINTON DFast friendly very courtesy service. Will recommend to family & friends...
ALFREDIA WWas not comfortable with the area it's was like driving into Fred Sanford yard..
TABITHA R