Dropped off truck.SUSAN G.
Fierros Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Atlanta, GA 30354
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- 3.0 Average Customer Rating
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Doesn't take cash. Took a while to get truck. All damages on truck were not noted.Heather M.
This location is a total SCAM!! No one was there to assist me and give me the keys to the truck, yet they marked it as picked up by me and charged my cc an additional $52 on top of the $102 that was quoted at the time or reservation. No one would answer my calls or call me back! Even the actual U-Haul customer service has been no help! We are in hell still trying to get this insanity resolved! DO NOT RESERVE OR DO BUSINESS WITH THIS LOCATION!Candace F.
Honestly, I would remove this location. I flew in from DC and went straight to Fierros Auto Repair to pick up my 10 foot truck and dolly. A man on the lot â€“ who I could not tell was an employee or not â€“ pointed to a handwritten phone number on a cardboard in the window instructing me to call it regarding the vehicle. This was not the 24/7, mobile phone-driven experience we paid for and I expected to enjoy. It was an awkward phone call with a woman who was flat out indifferent about my need for a dolly and them not having on at this location. It was not her problem and she made that clear with no sympathy. The truck was not wiped clean in any way as proven by the blackness of the disinfectant wipes I brought with me and used. If given the choice, I would not use this location again, or send anyone I care about to it for U-Haul-related service.Ralston V.
Clean out the vehicles.Stephanie C.