U-Haul of Auburn

U-Haul of Auburn

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Address

256 Genesee St
Auburn, NY 13021

(315) 253-8466

(West Of West Middle School)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY, 13021? Get FREE truck rental rate quotes at U-Haul of Auburn. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Auburn, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Auburn

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Auburn, NY.

Cargo vans and pickup truck rentals in Auburn, NY

U-Haul cargo van rentals and pickup trucks in Auburn, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Auburn, NY, 13021. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Auburn, NY, reserve a van for your moving needs from U-Haul of Auburn!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Alan R. on 7/26/2016
Rating: 2 out of 5 stars

The facility provided me with a trailer that should have been put out of service decades ago. Even though they had newer equipment available, they would not provide it to me. The trailer was missing all of its reflectors, as worn to the point that the U-Haul markings were not even view-able. The trailer also had a lot of resistance on the axle, which created more drag then it should have. Essentially, the trailer was a piece of junk that was not worth the price that was paid for it, or the additional fuel that it consumed based on the drag from not being properly maintained or lubricated. The also was not water proof, as my boxes were wet when I arrived at my destination.

stephen h. on 7/25/2016
Rating: 5 out of 5 stars

completey satisafied

Andrea C. on 7/12/2016
Rating: 3 out of 5 stars

The truck needs an alignment and a set of brakes. In addition, when I reserved the truck, I asked one of your associates if the 10ft truck would hold 4 people. She said no, it held 3 people. I then drove myself to Binghamton and had my 2 sons and their friend pick up the UHaul truck. when they arrived, they were told that the 10ft truck held only 2 people. I was furious. They did give me a 15ft foot truck and did not charge me additional money. Point: your associates should and must know the equipment /service they are selling to their consumer. The consumer is basing their decision on the professionalism and knowledge that your sales representatives explain to them. It is apparent that your sales associates need additional training to know their product. Due to this, I will not recommend U Haul . Secondly, I will not recommend U Haul because they allowed my two sons and their friend to drive from Auburn to Binghamton with substandard brakes and a truck that needs an alignment. I drove the truck myself and it was difficult to steer. I also had to begin braking several feet before I approached a stop sign, for fear of going through it and causing an accident. SHAME ON YOU UHAUL!!!

Michael W. on 7/10/2016
Rating: 1 out of 5 stars

contacting consumer reports as to the double dipping you do and over charging

debbie b. on 7/6/2016
Rating: 5 out of 5 stars

Customer service great job

Amy L. on 7/5/2016
Rating: 3 out of 5 stars

I had no issues with the locations however, a month prior to moving I reserved a truck then the day before I was to pick it up was told my location and type of truck would be changed (never was told why it all changed) Then was told 3 different times I could pick up the truck eventually I paid someone to drive a truck that could tow a trailer and got one of those instead because I wanted to give as little of my money to this company as possible. It took me an entire afternoon to get everything sorted and finally booked. Worst customer service experience I've ever had.

Sharon L. on 7/4/2016
Rating: 4 out of 5 stars

New manager is a huge improvement. Loved the new Dodge sprinter van, lots of room and easier on the back.

JENNIFER L. on 7/3/2016
Rating: 1 out of 5 stars

every time I walk into u haul. First complaint they are slow. Second thing there rude. I would not refer them to a friend. Lastly they don't tell you about the deposit

Marie H. on 7/2/2016
Rating: 5 out of 5 stars

I added the gas I used according to your chart but still got charged $14 for fuel. Inaccurate chart.

JOSEPH A. on 7/2/2016
Rating: 5 out of 5 stars

Quick & easy to pick up & return truck !

DAVID C. on 6/26/2016
Rating: 5 out of 5 stars

I was completely satisfied with the service and the rental vehicle. Thank-you!

kelly g. on 6/24/2016
Rating: 5 out of 5 stars

Very nice employee

Carolyn L. on 6/24/2016
Rating: 5 out of 5 stars

Wish the mileage charge was a little less but the customer service at this location is always great.

julie j. on 6/17/2016
Rating: 5 out of 5 stars

They had everything that was needed, rep was courteous and knowledgable. I am very happy to use u- haul

patrick b. on 6/16/2016
Rating: 4 out of 5 stars

Again very nice and helpful. Thanks

James H. on 6/15/2016
Rating: 4 out of 5 stars

Nothing to add. Experience was problem free.

donna r. on 6/13/2016
Rating: 5 out of 5 stars

I was very pleased with the truck and availability. I would like to see more friendly customer service??

LANCE L. on 6/12/2016
Rating: 3 out of 5 stars

Trailer had a flat tire when I picked it up. It would also be nice if there was a rate less than a 24 hr rental since I returned it in less than 3 hours (with the tire inflated).

CHRIS S. on 6/11/2016
Rating: 4 out of 5 stars

Pleasant, no baloney experience Polite employees

Carol R. on 6/6/2016
Rating: 5 out of 5 stars

This location is a full-service location so personnel can answer all of your questions about rentals and extra moving supplies and equipment are abundant.

Randi H. on 6/6/2016
Rating: 5 out of 5 stars

Excellent customer service

Marie C. on 5/13/2016
Rating: 5 out of 5 stars

The only thing I could think of was to probably remind the customer if a ramp is included or not. I mistakenly assumed that there is always a ramp included.

Scott B. on 5/11/2016
Rating: 3 out of 5 stars

The trailer I rented AT3017 W had a hydraulic brake failure en-route. This caused excessive wear on my brakes and hitch. Equipment failure when you rent is extremely disappointing, and I will think twice before renting with U-Haul. I don't know if this was just bad luck on my part, or inadequate maintenance and checks on your equipment? Other than that everything was ok- trailer was a good quality and handled the move well.

kelly m. on 5/5/2016
Rating: 5 out of 5 stars

The customer service personnel were excellent. Very accomodating and made the whole rental experience very easy. I will definitely use again. Thanks, Kelley McQuiggan

mike l. on 5/2/2016
Rating: 2 out of 5 stars

When we called we reserved a 15 foot uhaul and got our conformation and everything. We get to the location to pick up the uhaul they had double booked the truck and we had to go with a 10 foot truck or nothing at all. This issue created large hassle for us cause we couldn't fit 2 pieces of furniture and had to drive another 104 miles round in our personal truck just to pick up 2 pieces of furniture. Highly unacceptable and cost more in fuel and time. On top of that we asked for a 6 pack of furniture pads got charged for them get 50 miles to destination and found no furniture pads. We where asked if we needed a dolly cart and we said no and after about 10 miles we go around a corner and hear a big bang and find out that there is a dolly cart in the back unsecured and taking up much needed room. Really must say between corporate double booking and not getting what we needed and getting what we didn't want this was the worst UHaul experience ever.