U-Haul of Auburn

U-Haul of Auburn

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Address

256 Genesee St
Auburn, NY 13021

(315) 253-8466

(West Of West Middle School)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Auburn, NY at U-Haul of Auburn

Moving to or from Auburn, NY, 13021? Get FREE truck rental rate quotes at U-Haul of Auburn. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Auburn, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Auburn

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Auburn, NY.

Cargo vans and pickup truck rentals in Auburn, NY

U-Haul cargo van rentals and pickup trucks in Auburn, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Auburn, NY, 13021. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Auburn, NY, reserve a van for your moving needs from U-Haul of Auburn!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

William S. on 9/27/2016
Rating: 3 out of 5 stars

Clerk gave no instructions about the equipment, return process. Vehicle had no dash lights which made nighttime driving difficult.

steve f. on 9/26/2016
Rating: 5 out of 5 stars

Keep on providing the same great service that makes it a pleasure doing business with U-Haul of Auburn! Joe and Brandon are always super helpful. Thank you, guys!

DAVID E. on 9/25/2016
Rating: 5 out of 5 stars

Get the card reader fixed, doesn't work. Touch Screen or the swipe didn't work, employees shouldn't have to deal with broken things and a very inconvenience for us customers

sharon m. on 9/20/2016
Rating: 3 out of 5 stars

The gentleman working was very polite and professional, he made the experience a positive one. Also the cargo van we rented was in very good condition, easy to drive.

Matt T. on 9/19/2016
Rating: 4 out of 5 stars

I did not realize that the fees for the truck were on a 24-hour basis. I picked the truck up at 1pm, and didn't really understand that it had to be dropped off by 1pm, or incur another day's rental fee. it may be that was told to me... i was on auto-pilot, rushing around to get my kid moved back to school.

CHRIS W. on 9/17/2016
Rating: 5 out of 5 stars

The staff was very friendly and courteous. The truck was available on time, I had to call the store location because I needed more time then previously informed them that I needed the truck. They extended my time with no problems. I would definitely recommend this location to my friends and family.

Beth C. on 9/14/2016
Rating: 4 out of 5 stars

Perhaps more than one employee during busy hours

Shirley E. on 9/12/2016
Rating: 4 out of 5 stars

Your national website had two frustrating things: 1. After I made the reservation I saw that it said subject to availability. So I had to telephone the local store to verify. If a rental reservation is still subject to availability don't you think you should tell customers that it's not a reservation and have them telephone the location? 2. This one was ridiculous as well as frustrating. I can't believe your designers thought they'd done their jobs when they handed you this one! After reserving (and calling) when I tried to fill in the pre-check in form (with driver's license, destination, etc.) it wanted me to open the instructions and warranty before I could check the boxes for them and complete and submit. The problem was that every time I clicked on the warranty and instructions, ALL the data I'd entered above disappeared. The back button or reopening from history did not work to preserve it. So I'd enter the data again and try to check the boxes for instructions and warranty (since I'd already opened and read them), then the same result, lost data, never could proceed - it was an endless loop of frustration. You should fix it or take this page down- it's junk the way it is.

Jessica S. on 9/5/2016
Rating: 5 out of 5 stars

Great customer service and a very easy checkout process!

Angela S. on 9/2/2016
Rating: 3 out of 5 stars

Our trip was from NY to MI and our trip was routed by Uhaul through Canada. It took me talking to 4 different people to get approval for the miles to make the trip staying within the USA. Your company should not expect customers to drive through another country. I was spoken to rudely by the girl at the regional Uhaul scheduling center and when I told her I did not appreciate her attitude she hung up on me. The manager at this location was great and helped us out with extra miles and an extra day. However my overall experience was horrid and we will never rent from Uhaul again. And I will be telling anyone and everyone who asks me about Uhaul of this horrible experience. ( I have been regularly moving for 15 years and have been a loyal Uahul customer, until now. )

William B. on 9/2/2016
Rating: 2 out of 5 stars

The trailer was upgraded to a bigger trailer without notifying me first. They did give me the bigger trailer for same rate as the smaller one but I was not notified until I went to pick it up. Also, I rented the trailer for two days and needed up coming back early and they said nothing can be done to adjust the price. I understand we were past our time but I believe a price reduction could have been made to since i rented the trailer and ended up having it for one day.

paul s. on 8/27/2016
Rating: 5 out of 5 stars

Fine customer service.

bill b. on 8/23/2016
Rating: 5 out of 5 stars

I appreciated the headz-up phone calls that kept me alerted before I picked up. Just keep doing what you are doing. The drop off was pure joy...gave in the key and moved on. Loved it.

Tova S. on 8/21/2016
Rating: 3 out of 5 stars

This is the second time I have rented from U-Haul and I will not do it again. Every time I have requested a specific vehicle, and every time I have gotten a different one with coincidentally a higher mile rate. Both times my vehicle was confirmed and both times I received a different vehicle.

edward j. on 8/19/2016
Rating: 4 out of 5 stars

Easy pick-up and return. Highly recommend.

Catherine M. on 8/16/2016
Rating: 4 out of 5 stars

Quick and easy - said no extra charges. Just what I needed.

Anne F. on 8/13/2016
Rating: 5 out of 5 stars

have always had great service at this location

caroline m. on 8/10/2016
Rating: 5 out of 5 stars

All was GREAT. I was very happy with and satisfied with just how easy they made my moving Exspearenc Thank you

william e. on 8/9/2016
Rating: 5 out of 5 stars

I didnt confirm. Didnt know I had to...But anyways, they got me in the trailer and I was off. Friendly, helpful team on site.

Amy V. on 8/8/2016
Rating: 3 out of 5 stars

Pricey, not happy that I was promised one price for the mileage bc the truck I needed wasn't available but then charged another price.

David V. on 8/6/2016
Rating: 3 out of 5 stars

Upon arrival to return (late morning on a Sunday) there was but one employee on duty. A customer two ahead of me was having difficulty with debit card payment. Perhaps employee should have asked them to wait after the 2nd transaction failure to wait on us sooner. All in though, entire Uhaul experience was great guys.

Jennifer C. on 8/4/2016
Rating: 5 out of 5 stars

Their computer was slow.

THOMAS K. on 8/3/2016
Rating: 4 out of 5 stars

Fast friendly service.

Doug M. on 8/1/2016
Rating: 3 out of 5 stars

I originally rented a 26' truck on June 24th as I am moving a 4 bedroom house on July 30th. I received 2 follow up confirmation calls through the month of July stating that the truck will be ready. The day before the move was to occur I get a phone call saying that there are not 26' trucks avail but I can have a 15' and 6' trailer instead. Which by the calculations off your site ends up being 500 cubic feet smaller!!! Well I was finally given a 15' & 17' truck for the move, We returned both trucks with the amount of gas that we left with, however I was still charged $35.00 in fuel charges!!!! I will NEVER use U-haul again. So disappointed to have to deal with this the day of the move when you reserve a specific truck (for a reason) well OVER a month in advance.

Alan R. on 7/26/2016
Rating: 2 out of 5 stars

The facility provided me with a trailer that should have been put out of service decades ago. Even though they had newer equipment available, they would not provide it to me. The trailer was missing all of its reflectors, as worn to the point that the U-Haul markings were not even view-able. The trailer also had a lot of resistance on the axle, which created more drag then it should have. Essentially, the trailer was a piece of junk that was not worth the price that was paid for it, or the additional fuel that it consumed based on the drag from not being properly maintained or lubricated. The also was not water proof, as my boxes were wet when I arrived at my destination.